Change is now widely accepted as an inevitable consequence of modern management. As such, practitioners from various disciplines are required to take responsibility for the management of change and its resultant transitions. ...

Loyalty is without doubt a crucial construct in marketing and has major implications for any businesses, since in the modern world it is not sufficient to merely attract new customers – retention and re-purchase is a key ...

There has been extensive communication research conducted from a leader’s point of view regarding how leaders form an integral part in organisations but not a lot of research investigating leadership, and specifically leadership ...