Browsing Economic and Management Sciences by Subject "Relationship satisfaction"

Now showing items 1-2 of 2

The antecedents and outcomes of micro-enterprise business banking customers’ relationship satisfaction

Van der Merwe, Michelle Caroline; Mostert, P.G. (Pierre); Ndoro, T.T. (Tinashe); Svensson, Goran; Chuchu, Tinashe (Routledge, 2024)

PURPOSE : The paper uses an ongoing business-to-business (B2B) relationship perspective to establish the interrelationships between trust, commitment, and relationship satisfaction (as relational constructs) and specific ...
SME manufacturers' cooperation and dependence on major dealers' expert power in distribution channels

Chinomona, Richard; Pretorius, Marius (Creative Commons license, 2011)

The importance of major dealers’ expertise in distribution channels and effects on exchange relations is widely acknowledged by many SMEs in Africa and yet there seem to be a paucity of research on this matter. To address ...

Now showing items 1-2 of 2

Search UPSpace