Kimberly-Clark is a leading health and hygiene tissue manufacturer with operations in 40
countries. Their wide range of products is sold over 150 countries worldwide. On a daily basis
people are making Kimberly-Clark a trusted part of their lives by using their family care brands
and personal care brands.
The project will focus on the Process Improvement Team from the manufacturing site of
Kimberley-Clark Enstra Mill, in Springs. This Process Improvement Team has no specific
structures and framework to operate effectively, and this causes their impact to be very limited.
In order to have a significant impact, the Process Improvement Team needs a proper Process
The aim of the project is to develop a Process Improvement Framework that will include a
structured approach to problem identification, problem analysis, change management and
continuous improvement. Literature was gathered and analysed, followed by the selection of
methods, tools and techniques to assist in developing the solution for the Process Improvement
Department. A Process Improvement Framework is developed that will significantly improve this
tissue manufacturer organization in the upcoming future.
Thesis (B Eng. (Industrial and Systems Engineering))--University of Pretoria, 2010.