Client service - not for the faint hearted

Show simple item record Kriel, Hilda A.J.
dc.contributor.other University of Pretoria. Dept. of Library Services 2010-10-11T09:27:25Z 2010-10-11T09:27:25Z 2009-07 2010-10-11T09:27:25Z
dc.description Paper presented to Library Leadership Institute, July 2009. en_US
dc.format.extent 11 slides en_US
dc.format.medium Pdf en_US
dc.language.iso en en_US
dc.rights University of Pretoria en_US
dc.subject Client service en_US
dc.subject.lcsh Academic libraries -- Customer services -- Evaluation en
dc.subject.lcsh Patron and client en
dc.title Client service - not for the faint hearted en_US
dc.type Presentation en_US

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