Client service - not for the faint hearted

dc.contributor.author	Kriel, Hilda A.J.
dc.contributor.other	University of Pretoria. Dept. of Library Services
dc.date.accessioned	2010-10-11T09:27:25Z
dc.date.available	2010-10-11T09:27:25Z
dc.date.created	2009-07
dc.date.issued	2010-10-11T09:27:25Z
dc.description	Paper presented to Library Leadership Institute, July 2009.	en_US
dc.format.extent	11 slides	en_US
dc.format.medium	Pdf	en_US
dc.identifier.uri	http://hdl.handle.net/2263/14992
dc.language.iso	en	en_US
dc.rights	University of Pretoria	en_US
dc.subject	Client service	en_US
dc.subject.lcsh	Academic libraries -- Customer services -- Evaluation	en
dc.subject.lcsh	Patron and client	en
dc.title	Client service - not for the faint hearted	en_US
dc.type	Presentation	en_US