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dc.contributor.author | Kriel, Hilda A.J.![]() |
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dc.contributor.other | University of Pretoria. Dept. of Library Services | |
dc.date.accessioned | 2010-10-05T05:49:53Z | |
dc.date.available | 2010-10-05T05:49:53Z | |
dc.date.created | 2010 | |
dc.date.issued | 2010-10-05T05:49:53Z | |
dc.format.extent | 15 slides | en_US |
dc.format.medium | en_US | |
dc.identifier.uri | http://hdl.handle.net/2263/14966 | |
dc.language.iso | en | en_US |
dc.rights | University of Pretoria | en_US |
dc.subject | Client services | en_US |
dc.subject.lcsh | Customer services | en |
dc.subject.lcsh | Academic libraries -- Customer services | en |
dc.subject.lcsh | Total quality management in human services | en |
dc.subject.lcsh | Employees -- Rating of | en |
dc.title | Client service: your client will decide | en_US |
dc.type | Presentation | en_US |