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Browsing Research Articles (Taxation) by Subject "Revenue agency"
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(Elsevier, 2014-06)Tax revenue forms the backbone of any economy. The quality of the e-services provided by a revenue authority is therefore crucial, as e-service quality directly influences the burden of complying with tax obligations, and ...
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(Elsevier, 2014-06)The objective of the present research was to propose a service quality framework regardingthe service quality of the South African Revenue Service (SARS) from the perspective of thetax practitioner. In order to develop the ...
Now showing items 1-2 of 2