Mapping the success and significance of our service

Show simple item record Hammes, Monica M.P. 2010-06-09T07:22:48Z 2010-06-09T07:22:48Z 2010-04-22 2010-06-09T07:22:48Z
dc.description Paper presented to the Research Libraries Consortium Academy, 22 April 2010. en_US
dc.description.abstract University libraries are no longer in the prime position where their existence and expenditure are taken for granted. Libraries need to demonstrate their value and contribution to the success of their universities in ways that address the expectations of clients and stakeholders. The strategy map - an advanced offspring of the balanced scorecard - is a useful tool to link assessment to strategic planning and outcomes assessment. The presentation was part of an academy for research librarians from the Universities of Pretoria, Stellenbosch, Rhodes and Johannesburg held in Stellenbosch and funded by the Carnegie Corporation of New York. en_US
dc.description.sponsorship Carnegie Corporation of New York en_US
dc.format.extent 25 slides. en_US
dc.format.medium Pdf en_US
dc.language.iso en en_US
dc.rights University of Pretoria en_US
dc.subject Libraries en_US
dc.subject Assessment en_US
dc.subject Strategy map en_US
dc.subject Balanced scorecard en_US
dc.subject Research libraries en_US
dc.subject Carnegie Corporation of New York en_US
dc.subject.lcsh Academic libraries -- Statistics en
dc.subject.lcsh Academic libraries -- Aims and objectives en
dc.subject.lcsh Academic libraries -- Evaluation en
dc.subject.lcsh Strategic planning en
dc.title Mapping the success and significance of our service en_US
dc.type Presentation en_US

Files in this item

This item appears in the following Collection(s)

Show simple item record