Challenges for interaction in a client centered hybrid library
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Authors
Hammes, Monica M.P.
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Abstract
The presentation, prepared for the ICTs and Libraries Workshop, 22 July 2004, explores new meaning for the well known "client centered" approach in a university library based on the following:
1. New products and services
2. The new learning and research environment
3. New client profiles
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Keywords
Hybrid library, Client centered, University libraries