The aim of this project is to design and implement a quality management system that will
conform to the requirements of ISO 9001:2008(E). The management system will assist the
management of MMM Mining in the operation of daily processes and ensure a high grade
product which will meet customer demands. This quality system will ensure that the
products manufactured at Mooinooi are of the highest quality. It will strive to meet the
following documentation requirements as set out in the ISO 9001:2008(E) standard. Documented statements of a quality policy and objectives.
· A quality manual.
· Documented procedures required by ISO.
The correct use of this quality system will have a positive effect on all operations and
processes. A QMS is a necessity for any business and provides a basis for all business
operations. In addition a QMS will decrease waste material and defective products thus increasing profit and quality.
Thesis (B Eng. (Industrial and Systems Engineering))--University of Pretoria, 2009.