Ferreira, Charlotte E.; University of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Industrial and Systems Engineering
(University of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Industrial and Systems Engineering, 2011)
To help enable the company to match their workforce to their workload, Holt-Winters and Ad Hoc forecasting techniques were used to forecast the number of technicians that will be required in each region.