Browsing Mini-dissertations (Industrial and Systems Engineering) by Subject "Reengineering (Management)"

Browsing Mini-dissertations (Industrial and Systems Engineering) by Subject "Reengineering (Management)"

Sort by: Order: Results:

  • Application of customer experience and business process re-engineering in the telecommunications industry 
    Selesho, Reneilwe Khutso; University of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Industrial and Systems Engineering (2010-02-10)
    Within the telecommunications industry, there are vast management methods invested in order to provide a competitive edge and loyalty amongst customers. Customer satisfaction remains the primary goal as a happy customer ...
  • The optimisation of a mechanised platinum mining section 
    Franklin, Chris Evan; University of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Industrial and Systems Engineering (2009-08-14)
    Mechanised mining is an important strategy to improve the safety and reduce the cost of mining operations. The aim of this project is to analyse and improve the performance of the Extra Low Profile (XLP) section at Anglo ...