Browsing Mini-dissertations (Industrial and Systems Engineering) by Postgraduate "Munshi, Minaz"
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Browsing Mini-dissertations (Industrial and Systems Engineering) by Postgraduate "Munshi, Minaz"
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(2015)Customer service has become the prominent differentiator for companies around the world as it is the integral reason for success or failure of a firm. The globalisation of products and services has led companies to realise ...
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