The moderating effect of emerging digital technologies on strategic agility as an antecedent to strategic resilience in an uncertain and volatile business environment

Abstract

The dissertation evaluates the possible moderating effects of emerging digital technologies such as artificial intelligence, big data, and IoT on the relationship between strategic agility and strategic resilience. In the era of globalisation, technological advancements, volatility, and uncertainty, change is rapid and happens at unprecedented speeds. Business models and established businesses get disrupted at best, and at times, disintermediated. Organisations should be able to continuously adapt to these changes and frictions, evolve and transform their business models to retain sustained competitive advantages. The study employed a quantitative research approach, where the statistical results revealed a strong positive relationship between strategic agility and strategic resilience, which may be influenced positively when moderated by emerging technologies. This study contributes to the existing literature on strategic management by integrating theoretical frameworks that emphasise the importance of resource utilisation and technology adoption in the development of dynamic capabilities. The findings derived from this study offer practical implications for leaders considering leveraging digital technologies to enhance their organisations' agility and resilience. Ultimately, this study aimed to amplify the critical interplay between agility, resilience, and the disruptive capabilities of emerging technologies in navigating the complexities of today’s business landscape.