Browsing Mini-dissertations (Industrial and Systems Engineering) by Subject "Queuing theory"

Browsing Mini-dissertations (Industrial and Systems Engineering) by Subject "Queuing theory"

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  • Analysis of the AVIS Car Rental South Africa call centre 
    Wagenaar, Inge; University of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Industrial and Systems Engineering (2009-12-07)
    The current performance of the Avis Call Centre is measured and the key business operations are analysed. Several possible problem areas are discovered. A complete literature study reveals possible approaches to alleviate ...
  • Applying queuing theory to the Port of Durban container terminal 
    Schroder, Lothar (2014)
    The content of the project report compiled in this document provides the reader with knowledge of operations at a container terminal and how a non-finite queueing theory model has been applied to the Port of Durban Container ...
  • Eliminating waiting time at a 24 hour medical emergency facility 
    Smuts, Elize; University of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Industrial and Systems Engineering (2011-04-08)
    Medipark is a 24-hour Medical emergency facility situated in Rooihuiskraal, Centurion. Currently this practice is providing a daily average of 350 patients with vital healthcare services. The practice is constantly aiming ...
  • Managing capacity in a service environment 
    Wanliss, Kristy; University of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Industrial and Systems Engineering (2010-04-14)
    The study of capacity in a service environment was used to provide a recommendation to a health risk management company who is currently unable to cope with capacity constraints within the organisation. The project objective ...
  • Optimization and analyses of workstations which are either over-cycle or under-utilised 
    Erasmus, Armand; University of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Industrial and Systems Engineering (University of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Industrial and Systems Engineering, 2013-04-30)
    Ford Motor Company of Southern Africa has introduced a new product to the market. The production line of this product is still new and has stations which are not fully optimized. Daily demand is not even made when running ...