Browsing by UP Author "Wentzel, John Peter"

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An application of the extended technology acceptance model in understanding technology-enabled financial service adoption in South Africa

Wentzel, John Peter; Diatha, Krishna Sundar; Yadavalli, Venkata S. Sarma (Routledge, 2013-12)

The last 10 years have seen a significant increase in the provision of consumer services through technology. Computers, mobile phones, the Internet and self-service kiosks are examples of technology platforms that have ...
An investigation into factors impacting financial exclusion at the bottom of the pyramid in South Africa

Wentzel, John Peter; Diatha, Krishna Sundar; Yadavalli, Venkata S. Sarma (Routledge, 2016-02)

Financial exclusion has been shown to have negative socioeconomic effects on citizens, especially at the bottom of the economic pyramid. South Africa suffers from high levels of financial exclusion, disproportionately ...

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