Abstract:
A diagnostic analysis was conducted to understand the operational delays in the fruit
industry's supply chain exported from the Port of Cape Town. The analysis included delays
at the port (wind delays, operational delays, and delays caused by the truck booking
system) as well as delays in the supply chain from the port to the end user and back to the
port. Key recommendations were identified to improve efficiencies at the port and to
manage the supply chain by introducing a standard operating procedure.