Abstract:
South Africa's taxi industry, a vital transportation provider, faces a critical threat to its
survival if allegations of customer mistreatment and resistance to modernization efforts,
including automated fare collection systems, are true. However, this presentation
highlights the industry's commitment to upskilling in partnership with TETA. It also reveals
how current infrastructure limitations hinder the taxi industry's integration into the broader
Integrated Public Transport Network (IPTN), necessitating a comprehensive re-evaluation.
Introducing Fare Pay, a cutting-edge, multimodal automated fare collection system, this
presentation demonstrates a solution for seamless travel in the present and future,
ultimately realizing a unified IPTN. Through ideal centrality of avenues within both the
Public and Private sector, this presentation shows that the dream of an integrated network
combining efficient public transport with the flexibility of taxis, enabling passengers to
seamlessly switch between modes is possible only if all modes are treated equally.
