Abstract:
There is a huge number of people who require access to treatment for HIV and
other chronic conditions. Such demand leads to overburdened health care providers and
congested health facilities. This poses numerous challenges in the quality of care provided. South
Africa has offered a programme known as Centralised Chronic Medicine Dispensing and
Distribution (CCMDD) that works hand in hand with the Health Programmes Trust on behalf of
the National Department of Health. This programme gives access to stable HIV clients to receive
treatment outside of the clinic at pick up points with shorter queues in an area of convenience.
The lack of awareness around the attrition rate issue and the contributing factors to the
programme is worrisome. However, the programme remains misunderstood and unfamiliar to
patients and health care providers