Project management offices (PMOs) play both mediating (facilitating) and moderating (supporting) roles in knowledge transfer (KT) between projects. The mediating role of the PMO has been addressed elsewhere while this article investigates the supporting role of the PMO in the transfer of tacit and explicit knowledge. The article thus contributes to the scant literature on the supporting role of PMOs in KT. Cases of five PMOs were investigated through 15 semi-structured interviews and three KT enablers were identified namely: 1) creation of awareness and importance of KT; 2) establishment of trust amongst project personnel; 3) creation of an organisational KT culture. Their embedment into organisational routines ensures a sustainable and seamless KT process through the PMO's supporting role. This improves the transfer of knowledge with different levels of articulability and the usability of the transferred knowledge and can provide a competitive edge for PBOs.
Botha, Antonie Christoffel(University of Pretoria, 2010-07-08)
Rapid change is a defining characteristic of our modern society. This has huge impact on society, governments, and businesses. Businesses are forced to fundamentally transform themselves to survive in a challenging economy. ...
Holmner, Marlene Amanda(University of Pretoria, 2008-12-19)
Benefiting from the process of globalisation and becoming an information and knowledge society, has become the vision for many governments throughout the world. However, as it has been demonstrated in this thesis, becoming ...
Sedumedi, Thomas Dipogiso Tshipa(University of Pretoria, 2008-10-28)
Science has been perceived as difficult to learn because of its nature and the methods by which it is usually taught. Most first-year science students entering higher education in South Africa today come from disadvantaged ...
