Abstract:
The COVID-19 pandemic has brought about a significant shift from traditional,
physical workplaces to hybrid work environments. This has increased the current
need for creativity and disrupted the way organisations operate, forcing them to reevaluate
and adapt their traditional operations. As leaders navigate this shift, they
face designing hybrid work methods that lack established precedents, leading to
significant difficulties, particularly in applying behaviours that yield optimal outcomes
needed for the twenty-first century, such as creativity. The purpose of this research
was to investigate the relationship between the hybrid work experience and
creativity, and to examine the moderating role of inclusive leadership in the
relationship.
Being cross-sectional, this research followed a mono-method quantitative, deductive,
descriptive approach and was conducted using questionnaires found in existing
literature. The data for this research was collected from 268 respondents, over a
period of four weeks, using a non-probability, purposive sampling method. Through
a hierarchical regression analysis, the results show that flexibility and productivity are
important to foster creativity in a hybrid work environment. When inclusive leadership
behaviours are exerted, no significant moderating effects were found. Lastly, the
research provides future recommendations for theory and practice to navigate the
new dynamic work landscape.