Abstract:
While the concept of remote work has existed since the 1970s adoption by organisations
has been limited. This rapidly changed during 2020, when lockdowns imposed by
governments across the globe to curb the spread of the Covid-19 virus forced many
organisations to close their offices and adopt remote work. As a result, many organisations
and workers were exposed to remote work and have found both advantages and
disadvantages of the practice. With the Covid-19 pandemic now subsiding and restrictions
lifted this research seeks to provide insights into the impact of remote work on workers in
a post-pandemic business context.
This research study employed a qualitative research methodology, with 16 in-depth semistructured
interviews conducted with workers who have recently experienced remote
work. These interviews explore the lived experiences of the participants and focused on
the impact of remote work on the key constructs of engagement, job satisfaction,
discretionary effort and intention to turnover.
The results from this study provide empirical evidence to support the body of knowledge
on remote work and further contributes through the analysis of remote work in a postpandemic
business environment. The research report also provides practical implications
and considerations for management to consider when adopting remote work.
