Abstract:
Organizations require the means to navigate Society 5.0. This is a knowledge-intensive
society where a sustainable balance must be created for social good through a system that integrates
cyberspace and physical space. With significant data, information and insight exchange based on
knowledge in people and machines, organizations need to make sense of the notion that knowledge
assets are the central structuring elements for sustainable development. By considering the key
aspects of knowledge management (KM) in Society 5.0 as they relate to sustainable development,
organizations may leverage their KM capability and learning agility to successfully address the
unique requirements of the new society, environment and goals for sustainable development. In this
research, automated content analysis was applied to identify key KM aspects using the Leximancer
software. A total of 252 academic papers were analyzed, identifying 10 themes related to key KM
concepts in Society 5.0 as they pertain to sustainability. The KM concepts identified were described
and mapped to the sustainability triple bottom line. They comprised three primary and three
intersecting dimensions, i.e., the environment (planet), society (people) and economic performance
(profit) in the socio-economic, eco-efficiency and socio-environmental domains. The most significant
themes included “knowledge”, “human”, “companies”, “information” and “system”. Secondary
themes included “innovation”, “development”, “resources”, “social” and “change”.
