An exploration of human-centered design as a means to improve radiology environments in public hospitals In South Africa

Abstract

This thesis explores the landscape of human-centered design as found in South African healthcare. It then applies this framework in the context of radiology departments and environments in public hospitals in South Africa. Various design approaches as well as design processes are investigated, critiqued, and compared. By doing so a design framework purpose-built for use in a South African healthcare environment is created, and a case study is conducted. The end result being recommendations for improvements in radiology environments to address the specific themes that emerged from research.