Abstract:
Mobile payments for public transportation have been implemented worldwide. The
question however is if South Africa should follow suit and implement mobile payments as
well. The purpose of this paper is to consider a new normal with regards to payment
methods. The focus will be placed on mobile payments as a solution in the public transport
sector. This paper will look at the advantages mobile payments has for the user of public
transport. There will also be an emphasis on why there is an increased feasibility of mobile
payments for public transport in South Africa. There are several cities in first world
countries who already implemented mobile payment solutions (MPS) and who had
remarkable success with it, however, these potential successes need to be investigated
within the South African context. This paper investigates the factors that influences the
adoption of mobile payments in a South African context.
