Abstract:
Bojanala Platinum District Municipality, in the North West Province is endowed with the
extractive economy characterised with the mobile community, labour influx, unemployment
and underdeveloped road infrastructure. The District facilitates service delivery through
among others, the Integrated Public Transport Network and the District Integrated
Transport Plan. The problems of inadequate budget impact on the performance,
acquisition and retention of skilled employees for strategic and operational transport
policies and infrastructure development. The purpose of this study was to examine
challenges related to the use of capacity development of structures and policies in relation
to service delivery, and explore how to overcome them in the improvement of rural
transportation. The study examines structures and policies at the intersection of the
theoretical perspectives of skills development, performance improvement and collaborative
participation. The research approach is a qualitative naturalistic enquiry and also employs
questionnaires for confirmatory purpose and documentary analysis. The study concludes
that there is lack of administrative-political synergy, inadequate socio-economic resilience,
and limited dissemination of knowledge. Against these conclusions the study recommends
formation of responsive and efficient structures, creation and implementation of knowledge
sharing strategies, and introduction of a transformative policy instrument to empower
senior management.
