Abstract:
Religion is so rich, comprehensive and complex that its different aspects exhibit differently in
different perspectives and attitudes. Good employees express their opinions and beliefs
honestly and participate in the organisational activities. In other words, they take actions that
are not necessary but are useful for colleagues and organisations. These behaviours, called
extra-role or organisational citizenship behaviours (OCB), refer to activities that are inherently
spontaneous and conscious and are not directly and explicitly predicted by the organisation’s
formal reward system, but generally enhance the organisation’s efficiency. The importance of
such behaviours in religious and spiritual environments increases. Hence, this study aimed to
determine the role of spiritual intelligence in exhibiting citizenship behaviours in the
organisation. Therefore, 5000 employees of 40 manufacturing and services companies working
in the education, finance, insurance and food sectors were selected by simple random sampling
method as the statistical population of the study. Then, standard questionnaires were
distributed amongst the participants, necessary data were collected and Statistical Package for
the Social Sciences (SPSS) was used to analyse data. The results indicated a positive and
significant relationship between spiritual intelligence and citizenship behaviours in
organisations. Finally, the Structural Equation Model (SEM) results in linear structural relations
(LISREL) showed that spiritual intelligence affects the citizenship behaviours (p = 0.68).
CONTRIBUTION : This article therefore contributes to the spirituality and spiritual intelligence of
employees in the organisation as an aspect of religion.
Description:
Special Collection: Faith Seeking Understanding, sub-edited by Seyed Mehdi Mousavi (Payame Noor University, Tehran, Iran) and
the Dean’s Office of the Faculty of Theology and Religion of the University of Pretoria.
