dc.contributor.author |
Coetzee, Philna
|
|
dc.contributor.author |
Du Plessis, Annelize
|
|
dc.date.accessioned |
2021-08-30T08:32:51Z |
|
dc.date.available |
2021-08-30T08:32:51Z |
|
dc.date.issued |
2021-04 |
|
dc.description.abstract |
Practising internal auditors, including entry-level internal auditors, need face-to-face soft skills to effectively manage the increased complexity of their profession. Although many studies have highlighted the need for soft skills, none has identified the various categories of face-to-face soft skills required by entry-level internal auditors when interacting with stakeholders. The aim of this article is to determine the views of practising internal auditors on the face-to-face soft skills required by entry-level internal auditors. A convergent parallel mixed-methods design was used for the study. Two data collection methods were employed to address the research objective. First, a document analysis was conducted to compile a preliminary list of face-to-face soft skills categories. In this regard inductive thematic analysis was adopted. Second, a web-based survey, conducted among selected practising internal auditors in South Africa, confirmed the preliminary list of 21 face-to-face soft skills. Cronbach’s alpha statistics were calculated and interpreted for responses to all Likert-scale questions. The findings indicate that both practitioners and the Institute of Internal Auditors should augment the existing list of imprecise soft skills to include the identified 21 face-to-face soft skills. If this is done, entry-level internal auditors’ face-to-face soft skills will be enhanced. |
en_ZA |
dc.description.department |
Auditing |
en_ZA |
dc.description.librarian |
hj2021 |
en_ZA |
dc.description.uri |
http:/journals.sagepub.com/home/ihe |
en_ZA |
dc.identifier.citation |
Coetzee P, du Plessis A. Face-to-face soft skills for entry-level internal auditors: A practice perspective. Industry and Higher Education. 2021;35(2):125-136. doi:10.1177/0950422220932728. |
en_ZA |
dc.identifier.issn |
0950-4222 (print) |
|
dc.identifier.issn |
2043-6858 (online) |
|
dc.identifier.other |
10.1177/0950422220932728 |
|
dc.identifier.uri |
http://hdl.handle.net/2263/81533 |
|
dc.language.iso |
en |
en_ZA |
dc.publisher |
Sage |
en_ZA |
dc.rights |
© 2020, The Author(s) 2020 |
en_ZA |
dc.subject |
Entry-level internal auditors |
en_ZA |
dc.subject |
Face-to-face soft skills |
en_ZA |
dc.subject |
Practising internal auditors |
en_ZA |
dc.subject |
Resource-based theory |
en_ZA |
dc.subject.other |
SDG-04: Quality education |
|
dc.subject.other |
SDG-08: Decent work and economic growth |
|
dc.subject.other |
Economic and management sciences articles SDG-04 |
|
dc.subject.other |
Economic and management sciences articles SDG-08 |
|
dc.title |
Face-to-face soft skills for entry-level internal auditors : a practice perspective |
en_ZA |
dc.type |
Postprint Article |
en_ZA |