dc.contributor.advisor |
Mawela, Tendani Dr |
|
dc.contributor.postgraduate |
Sakasa, Thabo |
|
dc.date.accessioned |
2020-08-26T08:21:18Z |
|
dc.date.available |
2020-08-26T08:21:18Z |
|
dc.date.created |
2020-10-02 |
|
dc.date.issued |
2020-08 |
|
dc.description |
Dissertation (MSc(Informatics)) -- University of Pretoria,2020. |
en_ZA |
dc.description.abstract |
Accompanying the IT developments have been major IT incidents that have resulted in some organizations closing down, others suffering financial losses, reputational damages and the loss of customers. This has placed IT operations at the centre of organizational sustainability. The root cause of the problem is the inability of IT operations to manage and resolve IT-related problems and related incidents on time in an environment that is increasing in complexity and demands. The study focusses on Artificial Intelligence in IT Operations (AIOps) as a possible solution to the above-mentioned scenario. |
en_ZA |
dc.description.availability |
Unrestricted |
en_ZA |
dc.description.degree |
MIT(Informatics) |
en_ZA |
dc.description.department |
Informatics |
en_ZA |
dc.identifier.citation |
Sakasa, T. 2020, The impact of artificial intelligence, machine learning and big data analytics on IT operations in higher education, MIT thesis, University of Pretoria, Pretoria |
en_ZA |
dc.identifier.other |
S2019 |
en_ZA |
dc.identifier.uri |
http://hdl.handle.net/2263/75903 |
|
dc.language.iso |
en |
en_ZA |
dc.publisher |
University of Pretoria |
|
dc.rights |
© 2019 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
|
dc.subject |
UCTD |
en_ZA |
dc.subject |
Artificial Intelligence |
en_ZA |
dc.subject |
Machine Learning |
en_ZA |
dc.subject |
Big Data Analytics |
en_ZA |
dc.subject |
IT Operations |
en_ZA |
dc.title |
The impact of artificial intelligence, machine learning and big data analytics on it operations in higher education. |
en_ZA |
dc.type |
Mini Dissertation |
en_ZA |