A comparative study between Employee Assistance Programmes and Occupational Social Work in the Free State Province South Africa

Abstract

This research study was conducted to determine the relationship between Employee Assistance Programme (EAP) and Occupational Social Work (OSW). EAP and OSW are work-site programmes that target the same clientele in order to promote productivity in the occupational setting. Consequently, uncertainty exists when it comes to differentiating between these two resulting in synonymous use of the terms. The aim of the study was to explore and describe the similarities and differences between EAP and OSW in theory and practice. A qualitative approach was adopted and data was collected by means of telephone interviews, utilising a semi-structured schedule as a guideline for the researcher during the interviews. Seven participants from SAOSWA and seven from EAPA-SA, who were sampled purposively, voluntarily participated in the study. The interviews were recorded, transcribed and analysed using thematic analysis. This investigation revealed that EAP and OSW are more similar than different. Similarities were noted in their clientele system, setting, models, modes of referral, core technology, problems addressed, length of services, benefits, challenges faced, and adopted legislation. The differences appeared in the therapeutic model adopted, focus, staffing, clinical supervision, and statutory and professional registration. The research has demonstrated that EAP and OSW is more alike than diverse. However, the two are not the same in terms of theory and practice and the relevant terms can therefore not be used interchangeably or synonymously.