Houdingsverandering van toesighouers deur hiddel van bedryfsmaatskaplikewerk-opleiding in 'n bedryfsorganisasie

Abstract

Die navorsing bestaan uit 'n teoretiese uiteensetting met betrekking tot bedryfsorganisatoriese strukture, stelsels en funksies, die ontwikkeling van 'n opleidingskursus met betrekking tot die benutting van die Werknemerhulpprogram en die meting van die houdings van voormanne teenoor vier-en-twintig gestremdhede. Die resultate van die houdingstudie het negatiewe houdings teenoor vigs en negatief-geneigde houdings teenoor veneriese siektes en geestesversteurdheid getoon. Hierdie houdings het onveranderd gebly na die aanbieding van die opleidingskursus wat as intervensietegniek gebruik is. Betekenisvolle verskille in houdings is gemeet na opleiding teenoor die gestremdhede alkoholisme, oud-gevangene en boggelrug wat aantoon dat bestaande positiewe houdings, verder versterk is. Die opleidingskursus word as toepaslik beskou vir die opleiding van toesighouers in die gebruik van die Werknemerhulpprogram en 'n nuttige instrument wat kan bydra tot houdingsverandering indien opleidingstegnieke aangepas word by die behoeftes soos in die houdingstudie geidentifiseer.

The research consists of a theoretical explanation regarding industrial organizational structures, systems and functions, the development of a training course with regard to the Employee Assistance Program and the measurement of the attitudes of foremen towards twenty-four disabilities. The results of the attitude-survey indicated negative attitudes towards AIDS and negatively inclined attitudes towards venereal diseases and mental illnesses. These attitudes remained the same after the presentation of the training course, used as intervention technique. Significant differences in attitudes were measured after training, towards alcoholism, ex-convict and hunchback, thereby indicating that existing positive attitudes were further reinforced. The training course is considered appropriate for the training of supervisors in the use of the Employee Assistance Program and a useful instrument which can contribute towards the changing of attitudes, providing that training techniques are adapted to the needs identified in the attitude survey.