Establishing evaluation criteria for e-dictionaries

Abstract

PURPOSE : The purpose of this paper is to identify criteria according to which e-dictionaries can be evaluated. Information technology can be used to enhance e-dictionaries, but if not done carefully, information tools that completely overwhelm a user with irrelevant information can be developed. Criteria are necessary according to which e-dictionaries can be developed and evaluated to ensure tools that only provide relevant information on demand. DESIGN/METHODOLOGY/APPROACH : A literature review was conducted to identify trends in lexicography and modern information technology. Previous usability studies were considered to identify key usability issues. The information was synthesised to identify a set of criteria. FINDINGS : It was found the e-dictionaries should be evaluated according to their content, information architecture, navigation, access (searching and browsing), help, customisation and use of other innovative technologies. ORIGINALITY/VALUE : A comprehensive set of criteria has been identified that can be used to evaluate e-dictionaries and to guide lexicographers in the development of e-dictionaries.