Abstract:
The accessibility of project knowledge obtained from experiences is an
important and crucial issue in enterprises. This information need about
project knowledge can be different from one person to another depending
on the different roles he or she has. Therefore, a new ontology-based
case-based reasoning (OBCBR) approach that utilises an enterprise ontology
is introduced in this article to improve the accessibility of this project
knowledge. Utilising an enterprise ontology improves the case-based
reasoning (CBR) system through the systematic inclusion of enterprisespecific
knowledge. This enterprise-specific knowledge is captured using
the overall structure given by the enterprise ontology named ArchiMEO,
which is a partial ontological realisation of the enterprise architecture
framework (EAF) ArchiMate. This ontological representation, containing
historical cases and specific enterprise domain knowledge, is applied in a
new OBCBR approach. To support the different information needs of
different stakeholders, this OBCBR approach has been built in such a way
that different views, viewpoints, concerns and stakeholders can be considered.
This is realised using a case viewpoint model derived from the
ISO/IEC/IEEE 42010 standard. The introduced approach was implemented
as a demonstrator and evaluated using an application case that has been
elicited from a business partner in the Swiss research project.
