Abstract:
AN INNOVATIVE Eastern Cape infrastructure
and job creation project
is meeting people’s needs through
quality service delivery for the community,
by the community. In part one of this
two-part feature, social franchising is defined
and the training, expectations, services and
projects of a pilot study are examined.
Description:
Based on a presentation at the annual IMESA conference “Municipal
Engineering: Meeting People’s Needs”, held in Port Elizabeth, October
2013.