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South Africa (SA) (27)
Marketing (21)
Relationship marketing (16)
Relationship intention (15)
Facebook (13)
Advertising (12)
Trust (11)
Attitudes (10)
Customer satisfaction (10)
Social media (10)
Consumers (9)
Students (9)
Tourism (9)
Banking (8)
Consumer behavior (8)
Corporate image (8)
Structural equation modelling (SEM) (8)
Consumer behaviour (7)
Gender (7)
Higher education (7)
Perceived value (7)
Satisfaction (7)
Service failure (7)
Service recovery (7)
Communication (6)
Consumer behavior -- South Africa (6)
Generation Y (6)
Involvement (6)
Brands (5)
Commitment (5)
Coronavirus disease 2019 (COVID-19) (5)
COVID-19 pandemic (5)
Customer retention (5)
Direct marketing (5)
Direct marketing -- South Africa (5)
Information privacy (5)
Management (5)
Perceptions (5)
Personal information (5)
Privacy (5)
SDG-08: Decent work and economic growth (5)
Service quality (5)
Technology (5)
Adoption (4)
Attitude towards complaining (4)
Behavioural intentions (4)
Brand loyalty (4)
Cell phone industry (4)
College choice -- South Africa (4)
Consumer satisfaction -- South Africa (4)
Corporate identity (4)
Corporate image -- South Africa (4)
Customer loyalty (4)
Customers (4)
Economic satisfaction (4)
Expectations (4)
Long-term relationships (4)
Loyalty (4)
Malawi (4)
Marketing communication (4)
Micro-enterprises (4)
Motivation (4)
Non-economic satisfaction (4)
Relationship quality (4)
Small and medium-sized enterprises (SMEs) (4)
South Africa (4)
Sports sponsorship (4)
Sports sponsorship -- South Africa (4)
Technology acceptance model (TAM) (4)
Africa (3)
Attachment (3)
Banking industry (3)
Banks and banking -- South Africa (3)
Behaviour (3)
Brand image (3)
Brand personality (3)
Brand trust (3)
Celebrity endorsement (3)
Clothing retailers (3)
Consumer attitudes (3)
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