World-class knowledge management : a proposed framework

Tobin, Peter K.J.; Snyman, M.M.M. (Maria Magdalena Margaretha)

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dc.contributor.author	Tobin, Peter K.J.
dc.contributor.author	Snyman, M.M.M. (Maria Magdalena Margaretha)
dc.date.accessioned	2007-07-25T05:57:56Z
dc.date.available	2007-07-25T05:57:56Z
dc.date.issued	2004-09
dc.description.abstract	The concept of world-class performance is explored as it applies to the field of knowledge management. The authors propose a framework of elements that can be used to measure world-class performance - each element is explored and applied to the field of knowledge management. The article concludes with brief recommendations on how the framework should be applied.	en
dc.format.extent	163452 bytes
dc.format.mimetype	application/pdf
dc.identifier.citation	Tobin, PKJ & Snyman, MMM 2004, 'World-class knowledge management: a proposed framework', South African Journal of Information Management, vol. 6, no. 3, pp. 1-14. [http://www.sajim.co.za/]	en
dc.identifier.issn	1560-683X
dc.identifier.uri	http://hdl.handle.net/2263/3130
dc.language.iso	en	en
dc.publisher	Department of Knowledge and Information Management, University of Johannesburg	en
dc.rights	Department of Knowledge and Information Management, University of Johannesburg	en
dc.subject	Best practice	en
dc.subject	Capability maturity	en
dc.subject	Standards	en
dc.subject	World-class	en
dc.subject.lcsh	Knowledge management
dc.subject.lcsh	Benchmarking (Management)
dc.subject.lcsh	Total quality management
dc.title	World-class knowledge management : a proposed framework	en
dc.type	Postprint Article	en