A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations
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A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations
Grabowski, Andrea
URI:
http://hdl.handle.net/2263/29360
Date:
2010-11-09
Abstract:
Please read the abstract in the dissertation.
Description:
Dissertation (MConsumer Science)--University of Pretoria, 2010.
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Theses and Dissertations (Consumer Science)
153
Theses and Dissertations (University of Pretoria)
22178
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