Quality management in forensic accounting

Show simple item record

dc.contributor.advisor Aspinall, J. en
dc.contributor.postgraduate Oberholzer, Corne en
dc.date.accessioned 2013-09-07T13:37:44Z
dc.date.available 2003-10-07 en
dc.date.available 2013-09-07T13:37:44Z
dc.date.created 2002-11-09 en
dc.date.issued 2004-10-07 en
dc.date.submitted 2003-10-07 en
dc.description Dissertation (MBA)--University of Pretoria, 2004. en
dc.description.abstract The discipline of forensic accounting in South Africa suffers from a lack of professional standards and regulation. The hypothesis of the study is that this has contributed to poor quality of service delivery and, consequently, a lack of credibility. The purpose of the research was to test the hypothesis, identify the drivers of quality, and develop a model for the management of service quality in a forensic practice. Empirical research confirmed the hypothesis. The proposed quality model incorporates the research results and best practice in quality management in professional services firms. A strategy is suggested for the implementation and integration of the model, using a broad Total Quality Management framework. Macro-environmental forces, such as regulatory, public and legal pressure on the auditing profession, to assume responsibility for fraud detection in financial reporting, are discussed. The need for a tailored regulatory framework for the discipline in South Africa is emphasised. en
dc.description.availability Unrestricted en
dc.description.degree MBA
dc.description.department Gordon Institute of Business Science (GIBS) en
dc.identifier.citation Oberholzer, C 2004-10-07, Quality management in forensic accounting, MBA Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/28494> en
dc.identifier.other G10/164/ag en
dc.identifier.upetdurl http://upetd.up.ac.za/thesis/available/etd-10072003-113621/ en
dc.identifier.uri http://hdl.handle.net/2263/28494
dc.language.iso en
dc.publisher University of Pretoria en_ZA
dc.rights © 2002 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria en
dc.subject UCTD en_US
dc.subject Total quality management en
dc.subject Forensic accounting en
dc.title Quality management in forensic accounting en
dc.type Dissertation en


Files in this item

This item appears in the following Collection(s)

Show simple item record