The balanced scorecard approach as a web site evaluation tool : a qualitative analysis of 5-star lodges in South Africa

Hern, Lorinda Alvira

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dc.contributor.advisor	Van Heerden, Cornelius Hendrik, 1957-
dc.contributor.postgraduate	Hern, Lorinda Alvira	en
dc.date.accessioned	2013-09-07T06:37:10Z
dc.date.available	2010-07-23	en
dc.date.available	2013-09-07T06:37:10Z
dc.date.created	2010-04-28	en
dc.date.issued	2010-07-23	en
dc.date.submitted	2010-07-23	en
dc.description	Dissertation (MCom)--University of Pretoria, 2010.	en
dc.description.abstract	Please read the abstract in the section 00front of this dissertation. Copyright	en
dc.description.availability	Unrestricted	en
dc.description.degree	MCom
dc.description.department	Marketing Management	en
dc.identifier.citation	Hern, LA 2010-07-23, The balanced scorecard approach as a web site evaluation tool : a qualitative analysis of 5-star lodges in South Africa, MCom Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/26566>	en
dc.identifier.other	E10/296/gm	en
dc.identifier.upetdurl	http://upetd.up.ac.za/thesis/available/etd-07232010-164256/	en
dc.identifier.uri	http://hdl.handle.net/2263/26566
dc.language.iso		en
dc.publisher	University of Pretoria	en_ZA
dc.rights	© 2009, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.	en
dc.subject	Web site evaluation tool	en
dc.subject	Tourism grading council of South Africa	en
dc.subject	South Africa	en
dc.subject	UCTD	en_US
dc.title	The balanced scorecard approach as a web site evaluation tool : a qualitative analysis of 5-star lodges in South Africa	en
dc.type	Dissertation	en