Factors that impede the transfer of tacit knowledge within and between projects

Abstract

The purpose of the report is to look at some of the factors that impede the transfer of tacit knowledge within and between projects.The research involved the collection of quantitative data through non-probability purposive sampling. The data based on survey questionnaires obtained from the largest retail financial institution in South Africa, namely Absa Bank; was analysed using various descriptive statistical techniques.The report provides evidence that the lack of recognition of the value of tacit knowledge transfer; the lack of recognised, deliberate processes; the lack of a designated role, responsible for facilitating the transfer of tacit knowledge and the lack of rewards are core factors, the absence of which makes tacit knowledge transfer less likely to be successful within and between projects. The findings also show that trust and a collaborative culture are support factors. Further research would benefit from a broader number of factors and a broader base of companies and industries explored. The research offers the recommendation of placing emphasis and effort on core factors rather than support factors. This understanding could inform decision making and increase the success rate of the transfer of tacit knowledge within and between projects. The research provides a graphical representation of the factors that impede the transfer of tacit knowledge within and between projects. Future research recommendations are made that can benefit this research.