Abstract:
BACKGROUND: The public housing delivery practices in South Africa are fragmented, resulting
in various outcomes concerning housing delivery. There is a pressing need to overhaul public
housing delivery that puts citizens at the core of the delivery process.
AIM: The current state-led model of delivering housing is not effective and by design, the
model for housing delivery should include the participation of beneficiaries. The aim was to
develop a co-production model for housing delivery.
SETTING: The article focused on the housing sector in South Africa.
METHODS: A qualitative research approach and grounded theory as research design was used.
Instruments were document analysis and semi-structured interviews with participants who
are stakeholders in housing co-production. Data collected was analysed through inductive
thematic analysis.
RESULTS: The results suggested a self-reliant approach to housing delivery, which is demand
driven with the state as a facilitator and not the provider of housing. The model for housing
should have a component that does not perpetuate a culture of dependency and entitlement
but promotes the concept of co-production.
CONCLUSION: The article explored the possibility of introducing a co-production model for
housing delivery model in South Africa. It was established that the role of government must
shift to that of an enabler and facilitator instead of a provider of housing.
CONTRIBUTION: This proposed model contributes towards the body of knowledge in terms of
promoting public service delivery and performance (in this instance in the housing sector) in
South Africa as a country situated in Africa.
Description:
DATA AVAILABITY STATEMENT: The data that support the findings of this study are available from the corresponding author, L.P.M., upon reasonable request.