Pygmalion leadership and innovative work behavior of hotel employees in Ghana : the mediating roles of supervisor developmental feedback and supervisor supportive behavior

Abstract

Scholars believe that exploration of the factors that mediate Pygmalion leadership (PL) and follower performance contribute a great deal to the understanding of PL. However, mediation studies involving PL and innovative work behavior (IWB) are largely absent in the extant literature. This study aimed to examine the mediating roles played by supervisor developmental feedback (SDF) and supervisor supportive behavior (SSB) in the influence of PL on IWB of hotel employees. Using PLS-SEM procedures, it was discovered that one of the two mediators, SDF, significantly mediated the influence PL had on IWB. Discussion and implications of the findings were highlighted accordingly.