Abstract:
The COVID-19 pandemic has affected teaching and learning globally. An increase in distance
learning through online digital platforms and electronic devices has created a drastic change in
education. The implication of online learning continuing post pandemic is prominent. An exploratory
study of the educational experience of online learning through the lens of inquiry within social,
cognitive and facilitator presence was conducted. The study focuses on the experiences of 18 adult
students in an 8 week short course on “Instructional Design Tools for E-learning”. All the
participants within this course were in a role that involved online content development. Data
gathered through weekly reflections and an online course evaluation survey reflects the
importance, affordances and shortcomings in designing for online learning. The study reflects
dynamic and authentic learning experiences and highlights the significance of design practices. An
unexpected finding was the importance of learning presence as a contributing factor to the online
learning experience.
