Abstract:
Emerging technologies are transforming educational practices, but successful integration requires improving the
quality and efficiency of learning. New technology emerges in hype cycles but adoption and performance lag over time. A
strategy development framework is needed for decision-makers to understand the complex interaction of all the factors to
consider when making new technology investments. The research explores how strategy development occurs through the
dynamic interaction of strategy with learning, and technology integration. It analyses the key elements of a strategy map for
learning with technology and how they influence each other within the overall strategy map. The research design integrated
the different cycles of Design Science Research (DSR) with a modified Delphi Technique in two phases of research. During
the first research phase, Delphi panel members were interviewed to understand current challenges and practices in learning
with technology. The results of the literature review and thematic data analysis from the interviews were used to create a
hypothetical strategy map and a strategy development framework, as an artefact, as part of the DSR process. This framework
was shared with Delphi members in the second phase of research, and they were requested to evaluate the framework for
its fit and utility in similar contexts of learning with technology. The feedback contributed to the refinement of the artefact
and highlighted the key operational focus areas for learning with technology. The key operational focus areas identified were
the need to increase the basic technology literacy of students and educators, continuous professional development in terms
of online pedagogy, and the need for principles in terms of multimedia design. Other focus areas were an online design
blueprint and an improvement in learning and teaching experiences through efficiencies and productivity of ed-tech
technologies. This study contributes a strategy development framework for educational technology which enhances theories
around the analytical and conceptual processes when planning and implementing new emerging technologies in learning.
Analytical processes include external and internal analysis and a SWOT analysis of aspects related to learning with
technology. Other key outcomes of the study include a hypothetical strategy map for learning with technology which aligns
business objectives to a financial, customer, internal business process and learning and growth perspective.
