The first section of the article focuses on the need for development in Africa and the specific challenges of development
operations. It describes the need for a holistic and integrated information management model as part of the project management
body of knowledge aimed at managing the information flow between communities and development project teams. It is argued
that information, and access to information, is crucial in development projects and can therefore be seen as a critical success
factor in any development project. In the second section of the article, the three information areas of the holistic and integrated
information management model are described. In the section thereafter we suggest roles and actions for information managers to
facilitate information processes integral to the model. These processes seek to create a developing information community that
aligns itself with the development project, and supports and sustains it.