Motivators of learning and learning transfer in the workplace

Abstract

Motivating employees to learn and transfer their learning to their jobs is an important activity to ensure that employees - and the organisation - continuously adapt, evolve and survive in this highly turbulent environment. The literature shows that both intrinsic and extrinsic motivators influence learning and learning transfer, and the extent of influence could be different for different people. This research sets out to explore and identify the intrinsic and extrinsic motivational factors that drive learning and learning transfer. A qualitative study in the form of focus groups was conducted. Three focus groups were conducted in which a total of 25 middle managers from two different multinational companies participated. Content and frequency analysis were used to identify the key themes from the focus group discussion. The outcome of the study resulted in the identification of the key intrinsic and extrinsic motivation factors that drive learning and learning transfer. The findings have been used to develop a Motivation-to-learn-and-transfer catalyst framework indicating that individual intrinsic motivators are at the core of driving motivation to learn and transfer learning. It also indicates which training design and work environment factors to focus on in support of intrinsic motivation to learn and transfer learning in the workplace for middle managers. It is hoped that the outcome of this research will contribute to catalysing learning and learning transfer for middle managers to achieve higher organisational effectiveness.