A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations

Grabowski, Andrea

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dc.contributor.advisor	Erasmus, Alet C. (Aletta Catharina)	en
dc.contributor.advisor	Jacobs, B.M. (Bertha Margaretha)	en
dc.contributor.postgraduate	Grabowski, Andrea	en
dc.date.accessioned	2013-09-07T15:29:42Z
dc.date.available	2010-11-09	en
dc.date.available	2013-09-07T15:29:42Z
dc.date.created	2010-09-02	en
dc.date.issued	2010-11-09	en
dc.date.submitted	2010-11-09	en
dc.description	Dissertation (MConsumer Science)--University of Pretoria, 2010.	en
dc.description.abstract	Please read the abstract in the dissertation.	en
dc.description.availability	unrestricted	en
dc.description.department	Consumer Science	en
dc.identifier.citation	Grabowski, A 2010, A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations, MConsumer Science dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/29360 >	en
dc.identifier.other	E10/753/gm	en
dc.identifier.upetdurl	http://upetd.up.ac.za/thesis/available/etd-11092010-142848/	en
dc.identifier.uri	http://hdl.handle.net/2263/29360
dc.language.iso		en
dc.publisher	University of Pretoria	en_ZA
dc.rights	© 2010, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.	en
dc.subject	Female customers	en
dc.subject	Retail stores intshwane	en
dc.subject	Customer service	en
dc.subject	UCTD	en_US
dc.title	A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations	en
dc.type	Dissertation	en