Transformation of social service delivery began after 1994 with the establishment of the Reconstruction Development Programme. It was followed by the commitments made in the World Summit on Social Development (Copenhagen, 1995) with the emphasis on sustainable development. The Financing Policy for Developmental Social Welfare Services (1999) was introduced as a transformation tool to implement the White Paper for Social Welfare (1997). The researcher is working as a social worker in Tembisa and discovered in practice that there is little evidence of the transformation of social welfare services as stipulated in the Financing Policy for Developmental Social Welfare Services (1999). This study was part of a team effort among four researchers to investigate the impact of the Financing Policy for Developmental Social Welfare Services (1999) on service delivery in different communities in Gauteng. The aim of the study was to determine the impact of the Financing Policy for Developmental Social Welfare Services (1999) on service delivery in Tembisa from the perspective of service providers. A quantitative research approach was utilized and data was gathered through a questionnaire. From the research findings, it was concluded that, although service providers have made progress with regard to transformation of social services to a developmental approach, many challenges remain with regard to fast tracking this transformation process. Recommendations based on the research findings and conclusions of the study indicated that transformation of social service delivery to a developmental approach depends on clearly defined guidelines to give direction to service providers on how to transform social services to a developmental approach. These guidelines should include training, partnerships, communication forums, monitoring and evaluation and practice of principles for developmental approach.
Dissertation (MSD (Social Policy))--University of Pretoria, 2006.
Landman, Liezel(University of Pretoria, 2006-10-04)
South African welfare policies and social problems dictate social service rendering in South Africa. Social workers are involved in various service delivery interventions of which community development (macro focus) and ...
Ntjana, Ngwanamontjane E.(University of Pretoria, 2015)
In 1994 the new democratic South Africa called for the shift in legislation and policies. Social welfare service delivery post-1994 has to be aligned with the principles and key themes of developmental social welfare ...
Ngwabi, Nozipho Theodorah(University of Pretoria, 2014)
South Africa shifted from the residual approach to adopt a developmental approach to
social service delivery through adopting the White Paper for Social Welfare (RSA,
Ministry for Social Welfare and Population Development, ...