The Malcolm Baldridge National Quality Awards are similar in nature to the National
Productivity Awards, which are annually presented by the NPI, in recognition of outstanding
achievements in productivity improvement. These awards are managed by the National
Institute of Standards and Technology (NISI') of the USA and are presented to American
Companies in recognition of outstanding quality achievements. In this paper the core values
and examination criteria of the Malcolm Baldridge National Quality Awards will be
discussed;
Die Malcolm Baldridge Nasionale Kwaliteitstoekennings is vergelykbaar met die Nasionale
Produktiwiteitstoekennings, wat jaarliks deur die NPI gemaak word, om uitstaande prestasie
op die gebiede van produktiwiteitsverbetering te erken. Hierdie pryse word deur die
Nasionale Instituut van Standaarde en Tegnologie (NISI') van die VSA administreer en word
aan Amerikaanse firrnas toegeken as erkenning vir uitstaande kwaliteitsprestasies. In hierdie
referaat sal die kernwaardes en beoordelingskriteria van die Malcolm Baldridge Nasionale
Kwaliteitstoekennings bespreek word.
