The project concerns the adaptation of the Steve Biko Academic Hospital’s Emergency Department to current needs. Resource availability and limitations as well as the services working with the emergency department will be considered when possible changes are analysed and recommended.Different tools and techniques will be discussed for use in the improvement of the care given to the
patients at the Steve Biko Academic Hospital’s emergency room. Analysis of various aspects of the ER was done. Results of analysis was used to develop changes that was implemented to improve the throughput and various cycle times in the ER.
Thesis (B Eng. (Industrial and Systems Engineering))--University of Pretoria, 2009.